Booking conditions


According to the provisions of Law 15/1999 of 13 December on the Protection of Personal Data, the user accepts that personal data provided at the time of your booking will be incorporated into a file owned by RESORT FUENTEPARK S.L. in later the company, with registered office at Anguila Street nº1, 35600 La Oliva, Las Palmas de Gran Canaria, to manage the booking system, the processing of your application, control and management of the relationship with web users who transact reserves and for statistical studies of registered anywhere cited to design improvements in the services provided users. All form fields marked as mandatory must necessarily be completed for proper processing of their applications. The personal information you provide, will only be disclosed to third parties in compliance with legal obligations or with your prior consent. The user expressly agrees that banking data provided will be used to meet any penalties to cancellations or no-show set in the conditions of the fare. The processing of reservations necessarily involves treating aforesaid, so it may not carry out the process in case of opposition to mismo.Usted may at any time exercise their rights of access, rectification, cancellation and opposition rights as shown below.


The user, in any case, the veracity of the data provided, the company the right to deny service to any user who has provided false information, without prejudice to other actions stipulated by Derecho.Asimismo, the users must be duly authorized to provide information of third parties. Only if it has the consent of future hotel guests, the user can enter their names in paragraph bedded room. Such information, which will allow the Hotel chosen procure a better service to its guests, it is optional, so its appropriation by the user, implies on his sole liability, assumption of duty to inform those of the contents of our Policy Privacy in advance to the provision of personal information.


In accordance with the obligation under Art. 22.2 of Law 34/2002, of July 11, services of the information society and electronic commerce, we inform you that the company uses cookies. A cookie is a piece of text information that websites transfer to the hard disk of the computers that connect to them. We use session cookies to identify users and preserve their identification status. Session cookies are automatically deleted from the hard disk when the session ends. We also use cookies to compile anonymous, aggregated statistics that allow us to analyze how users use our website in order to improve it. It only obtains and retains the following information about visitors to our website:

a) The domain name provider (ISP) and / or IP address that gives them access to the network. For example, a user of provider xxx will only be identified with domain and / or IP address. This allows us to compile statistics on the countries and servers that most frequently visit our website.

b) The date and time you access our website. This allows us to check times more traffic and make the necessary adjustments to avoid saturation at peak times.

c) The Internet address from which the link that leads to our website. With this data, we can know the effectiveness of different banners and links pointing to our server, to promote those that offer better results.

d) The number of daily visitors to each section. This lets us know the most successful areas and increase and improve their content so that users obtain a more satisfactory result.

To us will allow us to obtain the following information:

a) The date and time of the last time you visited our site.

b) The content design that the user chose during your visit to our website.

c) Security elements involved in controlling access to restricted areas.

Although the information obtained is, in principle, totally anonymous, pursuant to Report 327/2003 of the Spanish Data Protection Agency, they informs users that data related before will be included in a file of personal data Company for the purposes detailed above, the user may exercise their rights of access, rectification, cancellation and opposition as indicated below.

We also use the tool Google Adwords remarketing. This tool allows you to post in the Google Content Network (more details on the Google content network here. Adwords ads based on previous visits to our Web Users To do this, some of our web pages include a code called " remarketing tag. "These tags allow read and set cookies on your browser in order to determine the specific type of ad that is displayed to the user, based on about your visit to our web elements, such as the browsing circuit chosen, the specific pages visited or actions that have made them. The thus created remarketing lists are stored in a database on Google's servers, where all are stored cookie ID associated with each list or interest category information obtained will allow to identify a particular browser, Google can not identify specific users with this information (Learn more about the Remarketing tool in the link below. Adwords

As to the company, this information will only be associated with a particular user if that user is identified on the web, for example he has completed a process of booking. In this case the data thus obtained will be communicated to the company for marketing purposes and segmentation of web users to design marketing campaigns according to the interest shown during navigation, incorporating the data into a file of that entity for the expressed purposes. To object to the processing and communication mentioned above, the user has the possibility to disable cookies, as outlined below:

The user has the option not to receive cookies or be informed about their fixation by configuring their browser accordingly. However, if you disable cookies, you may not be able to use all the features of the web.Respecto remarketing cookies, you can disable the use of cookies by Google by visiting the advertising opt-out page of Google.También can disable DoubleClick cookies by visiting the DoubleClick opt-out page (in English) .To disable the use of third party cookies, users can also visit the disqualification of advertising Initiative (NAI network Network Advertising Initiative) (Page)). At any time you may exercise your rights of access, rectification, cancellation and opposition as indicated below.


If the user wants to receive information about promotions l a company may authorize the transfer of your data for such purposes by simply accepting this Privacy Policy. If, however, you do not want to receive information about actions must expressly exclude box. Only when there is consent, the personal data necessary for communication be transferred to Paraty Hotels SL and will serve to keep you informed either by email, or by any other means, news, products and business-related services company Paraty SL From this moment is informed that if has thus stated that it is indeed His will, your personal data will be incorporated into a file with personal data of the entity that is responsible for the company and the user can access, edit, modify their data or object to their treatment by writing to the company as shown below.


The rights of access, rectification, cancellation and opposition may be exercised by letter accompanied by a copy of your ID to the Head of the file that corresponds to the address indicated below:

- Paraty Hotels SL C / Jaen 9 of 11 bldg Galia 212, CP 29004 (Malaga)

- RESORT FUENTEPARK S.L., Calle Anguila nº1, 35600 La Oliva, Las Palmas de Gran Canaria



Access to the website does not in any case the existence of a business relationship between the user and the company. The website only provides information about hotel rooms vacant at the time of requesting such information, so if you make the online reservation is contracting directly with the hotel and not the portal. The printed version of the booking made locator served when you go to hotel.

Booking hotel nights in this website implies acceptance and acceptance by the customer of each and every one of the conditions outlined here.

By accepting these terms, you acknowledge and agree:

1) Be of legal age and have full capacity to booking, stating that you understand and comprehend all of the conditions found on the website.

2) The data provided when making the reservation online are true, complete and concise.

3) only includes web pages featured in the site map.

4) That access to this website is the responsibility of the user

5) That once the booking will proceed to file the electronic document that has been formalized, you can access it at any time.

6) That confirms the reservation made, ie, the dates, number of rooms, people and hotel of choice.

7) The conditions and price of the reservation, are expressly determines the fare conditions expressly included in the page that you make the reservation.

8) Regarding the relationship with the portal, it gives you the opportunity to book hotel rooms chosen through its website but does not offer any hotel service at your own risk.

9) That the card details are collected in order to guarantee the reservation. The payment thereof shall be paid at the selected hotel and only in the case of cancellations or (no shows), proceed to the cancellation of the booking and you will charge set in the conditions of the fare.

10) The offers are only valid during the time that they are accessible to service recipients.


Prices shown are VAT Public Sale Prices included.

The price includes: Price per night depending on the type of room and rate selected except hotels specifically noted the inclusion of other services.

The price does not include: Any service not further specified extras such as transfers, tips, telephone calls, laundry, minibar, parking, etc ...

Time of arrival (check-in) and departure (check-out) as a general rule and unless expressly agreed otherwise the property, the rooms may be used from 14 pm on day of arrival and must be vacated at 12 am on departure day.


All travelers without exception (including children), must have all personal and family documentation either passport or ID card, under current legislation. It will be borne by them when traveling so require obtaining visas, passports, vaccination certificates, etc. All children under 18 must bring a written permission signed by their parents or guardians, in anticipation that the same may be requested by any authority. Should be rejected by any authority visas for particular causes of the user, or be refused entry into the country because they lack the requirements imposed, or defect in the required documentation, or not being carrier same, the hotel held responsible for events of this nature, being by the consumer any expense arising, apply in these circumstances the conditions and rules established for the assumption of no-show.